Online Engagement

As technology becomes a larger part of our daily lives, questions have been raised about its impact on our civic health. Does technology force social isolation behind computer screens and mobile devices, or does it provide more convenient outlets to take civic action, stay connected and informed, and express political views?

NCoC believes to address community issues and challenges in any area, research must be collected, discussion must occur, and solutions must be proposed. Here, you can see research, discussion, and solutions associated with online engagement. This is meant to help explain and animate that focus area, as well as facilitate the process of moving from information to action within it.
Online Issues:Research  |  Discussions  |  Solutions

Online Research

Title Date Type
Infographic: Social Media’s Impact on Giving in 2012An infographic detailing the many ways social media has helped facilitate online giving in 2012. December 17, 2012 blog
Social Networking and PoliticsNew Study from Pew Internet and American Life ProjectIt turns out that birds of a feather don’t always flock together on social networking sites when it comes to politics, says a new Pew study. March 13, 2012 publication
Network for Good Reaffirms Digital Philanthropy Trends in 2011Insights and Trends on Charitable EngagementOn March 5, 2012, Network for Good released the The Network For Good Digital Giving Index 2011, which provides important insights about digital philanthropy. Key findings include that people seem to ... March 13, 2012 publication
Capital Staffers Index explores influence of social media on policyAn interesting new study from Edelman called the “Capital Staffers Index” explored the perceptions of senior legislative staff related to global public affairs and communications. Among ... December 7, 2011 blog
Report Shows Majority of Americans Civically Engaged in Their CommunitiesBoomers and Older Adults Rank High Across Several Key Categories of Civic EngagementBetween 2008 and 2010, a majority of Americans were civically active in a variety of ways, working with others to improve their communities, according to the 2011 Civic Life in America: Key Findings on ... September 15, 2011 press release
Connected CitizensThe Power, Peril and Potential of NetworksThe new Connected Citizens report notes that digital technology is changing our relationship to news and information from that of passive consumer to active participant. Working at the intersection ... May 31, 2011 publication
What does “social giving” look like?This infographic from Blackbaud illustrates what the “social giving ecosystem” looks like, thanks to the emergence of technology and social media. May 20, 2011 blog
’Tis The Season For Solicitationsby Karlo MarceloTechnology and online engagement provide easy access and low cost ways for nonprofits to solicit donations. Mobile apps, celebrity campaigns, and bell ringers have all tried to capitalize on technology ... December 20, 2010 discussion
Web Users Increasingly Rely on Social Media to Seek Help in a DisasterNew Red Cross survey shows 74 percent expect response agencies to answer social media calls for help within an hourA new American Red Cross survey shows many web users would turn to social media to seek help for themselves or others during emergencies—and they expect first responders to be listening-- 74 percent ... August 9, 2010 news
Associated Press US Diplomats Urged To Reach Out Globally Via Facebook, TwitterAssociated PressAssociated Press article notes the ways government officials can use social media to organize and train June 3, 2010 news
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Online Discussions and Commentary

Title Date Type
Discussion: Can Engagement Strengthen the Economy?6 Hypotheses on the Link Between Civic Health and UnemploymentResearch shows a connection between civic health and a community’s ability to weather a recession. We’ve posited 6 hypotheses about why this connection exists, and invite you to join in a discussion. February 16, 2012 discussion
Politics and Social Media: What’s the Relationship Status?Measures of political involvement are down. Social media usage is up. A lot of attention is being focused on the role of social networks in the 2012 election, but early data suggests it is not realizing ... February 8, 2012 discussion
How Do We Ensure Information Validity?A Civic Connector Commentary by Jim NewtonThe “Civic Connector” is a daily online forum during the 66th Annual National Conference on Citizenship. The September 19 commentator is Jim Newton, Editor at Large of the Los Angeles Times. ... September 19, 2011 discussion
What’s Trending in #Congress?New Report Shows Capitol Hill Uses Social Media ExtensivelyMost Members of Congress have thoroughly integrated social media into their communications operations, and are using new media tools to gauge public opinion, communicate with constituents, and reach new ... August 2, 2011 discussion
Can Social Media Reinvigorate American Democracy?There is no question that the rise of social media has impacted the way that American and global citizens interact with one another. The rapid transfer of ideas and perspectives across geographical boundaries ... July 13, 2011 event reflection
Citizen Superheroes: Is There an App for That?Technology plays an increased role in the way citizens respond to community emergencies and, in some cases, fight back against crime. With so many ways (and likely many more to come) to engage, it ... February 22, 2011 discussion
’Tis The Season For Solicitationsby Karlo MarceloTechnology and online engagement provide easy access and low cost ways for nonprofits to solicit donations. Mobile apps, celebrity campaigns, and bell ringers have all tried to capitalize on technology ... December 20, 2010 discussion
Is 2010 the new 1517?In a TEDxPotomac talk, Craig Newmark referenced the reformation of the church based on the work of Martin Luther and suggested this decentralization was occurring again, nearly 500 years later, based on ... May 20, 2010 discussion
eCitizenship... LiterallyMan uses Twitter, flickr, blogs, video to share naturalization experienceDavid Chen took both eCitizenship and his naturalization ceremony to a new level when he used social media to share his experience of becoming a U.S. citizen. David used Twitter, flickr, personal ... March 19, 2010 discussion
Social media aids in Haiti earthquake relief and responseFrom Twitter organizing to Google maps to text-to-give donations, the widespread use and application of social technology is altering and facilitating the modes through which Haitian earthquake relief ... January 15, 2010 discussion
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Online Solutions